Viewing team member 1 of 29
Shianne Lester
Customer Relations Representative
A Las Vegas native, I began my insurance career in 2014 and am currently licensed in Auto, Fire, Life, Health, and Business insurance. I am dedicated to assisting customers with their insurance needs while providing exceptional service. Outside of the office, you can find me enjoying the great outdoors, staying active, and spending quality time with family and friends.
Viewing team member 2 of 29
Lola Pacheco
Customer Relations Representative
I was born in Mexico and raised in Las Vegas. I began my Insurance career in 2015, I am licensed in Auto, Home, Life, Health and Business insurance. I help serve the Spanish speaking community and I pride myself on my customer service, my goal is to take great care of our State Farm customers and keep them happy. In my spare time I enjoy watching movies with my beautiful daughter and spending quality time with family and friends.
Viewing team member 3 of 29
Cindie Lambert
Agent's Executive Assistant
I was born in California: however, I have lived all over the country. I graduated from Syracuse University with a degree in Social Work. I started my insurance career in 2013, I am currently licensed in auto, fire, health, life, and business. I just moved to Las Vegas this year with my husband and children and my beloved dog Nellie. In my free time I love to travel, take road trips and to find new and interesting places to hike and enjoy the outside beauty.
Viewing team member 4 of 29
Sommer Yirka
Office Manager
I moved to Las Vegas in 2003 and began my insurance career with Perry Olson in 2008. I hold insurance licenses in Auto, Fire, Life, Health and Business. My main focus areas are customer relations, training new team members, and assisting team members with executing more complicated customer changes. My dedicated and detail-oriented personality ensures that your needs are met properly. My goal is to have you leave our office feeling confident with our service.
Viewing team member 5 of 29
Karla Brady
Customer Service Representative
I began my Insurance career in 2006, and hold my Licenses in Auto, Fire, Life and Health. I'm Originally from California and moved to Las Vegas in 1999. My hobbies are reading, dancing, knitting , hiking. Pretty much anything that gets me up and learning new things. I look forward to helping the needs of my State Farm customers.
Viewing team member 6 of 29
Growing up in Scranton, Pennsylvania I moved to Las Vegas in 2001. I began working in insurance in 2010. I hold licenses in Auto, Home, Life, and Health insurance. I make it a point to put every customer need first. I pride myself on forming a personal relationship with you! I enjoy playing basketball, watching sports, reading, and listening to music during my down time.
Viewing team member 7 of 29
Kathy Antonio
Agent's Executive Assistant
Born in the Philippines and grew up in Japan and Hawaii. I graduated from the University of Hawaii- Leeward. I moved to Las Vegas in 2015 and have been in the insurance industry since 2013. I am licensed in Auto, Fire, Life, Health and Business Insurance. I speak and understand Tagalog which allows me to expand my customer service experience.
Viewing team member 8 of 29
Tiffany Ochoa
Customer Relations Representative
Born and raised in Arizona, I started my insurance career back in 2011. I am a bilingual licensed representative, fluent in English and Spanish, with licenses in auto, fire, life, and health insurance. I am dedicated to providing exceptional service and coverage details to State Farm customers. When I am not working, you can find me enjoying time at my Arizona home, hanging out with my family, and cheering on my daughter at her sports games!
Viewing team member 9 of 29
Bruce Olson
Staff Assistant
Originally from South Dakota I moved to Las Vegas in 2011. I attended Northern State University receiving a BS in Education and a MS in Administration. I have worked in insurance since 2011 and am licensed in Auto, Home, Life and Health. I am here to make sure our team has whatever they need. In my spare time I enjoy getting together with my family, working on projects at home, and attending activities in Las Vegas
Viewing team member 10 of 29
Viewing team member 11 of 29
Viewing team member 12 of 29
Jessica Alva
Agent's Executive Assistant
I was born and raised in Las Vegas, and graduated from UNLV with a Bachelors of Science in Mathematics in May 2020. I began my insurance career shortly after graduation. I am currently licensed in Auto, Fire, Life, Health and Business. I have worked in customer service for 10 years, and enjoy working with people and learning new things. In my free time I enjoy hiking, taking road trips, and spending time with close family and friends. I love setting new goals for myself and working towards them.
Viewing team member 13 of 29
Danielle Walters
Customer Relations Representative
I started my insurance career in 2018 and am currently licensed in Property, Casualty, Life, and Health. Originally from South Dakota. I have been in the customer service industry since 1999. I am here to help customers with their insurance questions and needs. In my free time my family and I enjoy going to the beach, hiking, working on wood projects, and exploring the mountains with our children and 5 dogs.
Viewing team member 14 of 29
Victoria Hoit
Customer Service Manager
Born in California, raised in Arizona, and moved to the Vegas area in 2020. I have been in the customer service industry since 2006 and am licensed in auto, fire, business, life and health. I strive to give remarkable service. When I'm not working I'm reading, baking or spending time with my family.
Viewing team member 15 of 29
Ken Dewar
Business Insurance Representative
I'm a recent transplant from the Windy City where I was well known for the meticulous service I provide. I'm a dog lover who likes to help serve the community. I am here to help you with what your insurance needs are.
Viewing team member 16 of 29
Mauricio Rosas
Agent's Executive Assistant
I was born and raised in Las Vegas, and graduated from UNLV with a Bachelors in Criminal Justice. I am currently licensed in Auto and Fire. In my free time I enjoy hiking and playing soccer. I am bilingual in both English and Spanish. I look forward to helping the needs of our State Farm customers.
Viewing team member 17 of 29
Maria Concepcion
Customer Relations Representative
I was born in Chicago, but raised here in Las Vegas. I am licensed in Auto, Fire, Life, Health, Business, and am a Notary. In my free time I enjoy spending time with my son, going to hockey games, live concerts, and trying new restaurants. I strive to put the State Farm customer's needs first!
Viewing team member 18 of 29
Sissy Motta
Agent's Executive Assistant
Born and raised in Southern California. I moved to Las Vegas, Nevada in 2010. I am licensed in Auto and Fire. I have worked along side the insurance industry for 9 years before joining Perry Olson's team.
Viewing team member 19 of 29
Kristen Bihr
Customer Service Manager
Born and raised in Southern California, I relocated to Las Vegas in 2009 with a brief detour in Dallas, Texas. I have a Masters in Business Administration and am licensed in Auto, Home, Life, Business and Health. My insurance career began in 2021, where I use my customer service superpower to curate exceptional experiences for you and your family. In my free time, you'll find me adventuring alongside my loved ones.
Viewing team member 20 of 29
Andres Becerra-Rosas
Agent's Executive Assistant
I was born and raised here in Las Vegas, but love to travel and visit my family's hometown in Mexico. I am licensed in Auto, Home, Business, Life, and Health and speak both English and Spanish. I'm a photographer in my free time, enjoy spending quality time with my dog. and I love to work on my car when I can. I'm very eager to assist you in your insurance needs.
Viewing team member 21 of 29
Brianna Gough
Agent's Executive Assistant
Originally from Indiana, I found myself traveling to the West Coast in 2017 to start a whole new exciting adventure. I am licensed in Auto, Fire, Life, and Health and am fluent in American Sign Language which is what my BA degree is in. Family is the most important to me which is why I am committed to giving yours the best care to ensure your needs come first.
Viewing team member 22 of 29
Jay Bevington
Customer Relations Representative
I was born and raised in the San Fernando valley in California; I moved to Las Vegas in 2008. I am licensed in Property, Casualty, Business, Life and Health. I am bi-lingual in English and Spanish. I enjoy working with people and strive to provide excellence in the service I provide. In my spare time I enjoy concerts and spending time with my family and friends.
Viewing team member 23 of 29
Erika Trujillo Valderrama
Customer Relations Representative
I was born and raised in Mexico, where I earned my medical degree. In 2023, I moved to Las Vegas and began a new chapter in insurance. I am licensed in Auto, Fire, Life, Health and Business. My background in medicine taught me empathy and care, which I now bring to helping customers with what matters most. I mainly assist Spanish speaking customers and enjoy building strong connections. Outside of work. I love spending time with my family and dog, reading and being outdoors.
Viewing team member 24 of 29
Jace Bensch
Agent's Executive Assistant
Originally from Sacramento, California I moved to Las Vegas in 2025 and started my insurance career. I am licensed in auto, home, business, life, and health. I am committed to providing excellent service and putting my customers first. In my spare time I enjoy skiing, golfing, watching sports, and volunteering.
Viewing team member 25 of 29
Haroun Ray
Customer Relations Representative
Originally born in Detroit, MI and raised here in Las Vegas, NV since 2001. I have been working in insurance since 2021 and I love what I do. I am currently licensed in Auto, Fire, & Business. My goal is to provide customers with the best service possible and to make the confusing and difficult moments easier to navigate through.
Viewing team member 26 of 29
Frank Ramirez
Agent's Executive Assistant
I recently relocated from the Pacific Northwest to sunny Nevada. Having served in the military, I bring a strong attention to detail and a commitment to serving the community. Licensed in Property and Casualty, I take pride in assisting customers with their coverage needs. When I am not working, you can find me riding my Harley or enjoying a round of golf.
Viewing team member 27 of 29
Maggie Yseth
Customer Relations Representative
Originally from South Dakota, I moved to Las Vegas in 2017 and began working in insurance. I am licensed in Auto and Home insurance. I pride myself in customer service and I am here to help answer all your questions. In my free time I like to read, watch sports and movies.
Viewing team member 28 of 29
Krista Montoya
Agent's Executive Assistant
I was born and raised in Las Vegas. I started my insurance career in 2017. I am licensed in Auto, Fire, Health, Life and Business. I enjoy helping customers find the policies that suit their needs. I love spending my free time with my three amazing children, family and friends.
Viewing team member 29 of 29
Stephanie Rial
Agent's Executive Assistant
Born and raised in Phoenix, Arizona I moved to Las Vegas in 2012. I have my Bachelor degree in Performing Arts from St. Marys College of California. I danced professionally for 12 years before getting my insurance license in Auto, Home, Life and Health. My goal is to provide different insurance options to every customer based of their needs. In my free time I love to travel and spend time with husband, family, and friends.
